Contact us

Do not hesitate to contact us if you have any questions. We’ll help you.

Feel free to see our FAQ before you get in touch..

Phone: (+47) 400 53 909


Address: Voldportgaten 72, 1632 Gamle Fredrikstad

Frequently asked questions (FAQ).

Here you will find answers to most of your questions about Gamlebyen Hotell.


Check-in is at 15:00 and check-out is at 11.00 Let us know if you expect to arrive after kl. 18.00.


For direct bookings, a 3-day cancellation deadline applies.

Other rules apply for groups and events.

Breakfast times

Weekdays: 06.30 am – 09.30 am.
Weekend: 08.00 am -10.30 am.
We want you to state approximately time for when you want to eat. Breakfast is served at our partner, VÆRK. Here you get freshly baked bread, a selection of cold cuts, yoghurt, fruit, scrambled eggs and bacon, as well as coffee / tea and juice.


We have a short-term car park right outside the hotel. Here you can drop off any luggage, and we will guide you on to the long-term parking. If you bring your own car, there is a paid car park near the hotel. A little further outside the Old Town you will also find free parking.

Gamlebyen Hotell AS puts your safety first and has therefore introduced measures for infection control.
  • Employees follow all safety regulations from local authorities
  • Shared items such as printed menus, magazines, pens, and paper have been removed
  • Hand disinfection in the living unit and in common areas
  • First aid is available
Physical distancing
  • Contactless check-in / check-out
  • Cashless payment possible
  • Rules for physical distance are upheld
  • Screens or physical barriers are set up between staff and guests where needed
Cleaning and disinfecting
  • We use cleaning agents that are effective against the coronavirus
  • Bed linens, towels and other clothes are washed in accordance with guidelines from local authorities
  • The rooms is disinfected between each stay
  • Guests can decline housekeeping
Safe food handeling
  • Physical distance in dining areas
  • Guests can have their food delivered to their rooms
  • All plates, cutlery, glasses and other tableware are disinfected
Ferry timetable

Gamlebyen – Cicignon:
Monday – Friday: 00 – 24
Saturday, Sunday, holydays: 00 – 24
Departure every 15 minutes.

Gamlebyen – Ålekilene:
Monday – Friday: 06.00 – 21.00
Saturdays: 08.00 – 20.20
Sundays and holidays: 09.20 – 17.40
Departure every 20 minutes.

Restaurants nearby

Restaurants og cafes in Gamlebyen:

If you wish to use the ferry and go to the city center instead, we can reccomend these restaurants:

Gamlebyen Kulturhus also has live Jazz music every Thursday.

Experiences in Fredrikstad

Romantic retreat, adventure golf, golf, tennis, walk on the coastal path, pole hunting, free ferry to the center, picnic on Vollane.

Conference / groups: Guided tour of the Old Town, beer tasting, wine tasting with exclusive chocolate from France, RIB tour with Storm Event – taste of Hvaler Østers – and football golf.

Can I have something extra for my room? Welcome gift?

We offer a welcome pack for the room. Romantic welcome with sparkling wine, fruit and craft chocolate from Jentene på tunet. Or a welcome pack with organic apple juice from Dyre Gaard, fruit and craft chocolate from Jentene på tunet. Here you also get fresh roses.

Train station

If you arrive by train, the station is not far from a free ferry that crosses over to the Old Town. In other words, you do not have to depend on taxis, cars or other transportation.

"We offer a warm and pleasant atmosphere where it is easy to find peace. We as hosts want to make it easy for all our guests to have an unforgettable stay."

Marianne Hansen
Hotel manager

Voldportgaten 72, 1632 Gamle Fredrikstad