Contact us

Do not hesitate to contact us if you have any questions. We’ll help you.

Feel free to see our FAQ before you get in touch..

Phone: (+47) 400 53 909

E-mail: post@gamlebyenhotell.no

Address: Voldportgaten 72, 1632 Gamle Fredrikstad

Frequently asked questions (FAQ).

Welcome to Gamlebyen Hotell – a charming boutique hotel in the heart of the Old Town in Fredrikstad.

Here you’ll find answers to the questions our guests most frequently ask before and during their stay.

What time is check-in?

Check-in is available from 3:00 PM.

If you expect to arrive later than 6:00 PM, we kindly ask that you inform us in advance.

Subject to availability, early check-in or late check-out may be arranged for an additional fee. Please contact the reception if you would like to request this.

What time is check-out?

Check-out is no later than 11:00 AM.

For our conference guests, check-out is at 10:00 AM.

Subject to availability, late check-out may be arranged for an additional fee. Please contact the reception if you would like to request this.

Can I request early check-in or late check-out?

We always do our best to accommodate such requests.

Early check-in and late check-out are available for an additional fee and are subject to availability.

We kindly recommend contacting us in advance of your stay.

Is the reception open 24 hours?

Gamlebyen Hotell is a small and personal hotel and is not staffed 24 hours a day.

However, we always ensure a safe and smooth arrival. Please let us know your arrival time in advance, and we will prepare your key card if you are arriving late.

We will make sure everything is ready for you.

Where is Gamlebyen Hotell located?

The hotel is located in the heart of the Old Town in Fredrikstad – Northern Europe’s oldest fortified town – surrounded by cobbled streets, charming boutiques, and a unique historic atmosphere.

Just one hour from Oslo, Gamlebyen Hotell offers a peaceful and authentic escape in beautiful surroundings.

Getting to Gamlebyen Hotell

The hotel is easy to reach by both car and public transport.

From Fredrikstad city centre, it’s just a short 5-minute walk combined with a pleasant ferry ride with the town ferry – a free service running regularly between the city centre and the Old Town.

If you are travelling from Oslo, the train journey takes approximately one hour to Fredrikstad, followed by a short walk and a short ferry ride to the hotel.

Is parking available at Gamlebyen Hotell?

Yes, parking is available near the hotel.

If you are arriving by car, you may stop outside the hotel to unload your luggage and obtain a parking permit. Our reception will guide you to the designated parking areas for hotel guests.

We kindly recommend contacting us in advance if you require parking.

Can an extra bed be arranged in the room?

Yes, extra beds can be arranged in selected room types.

An additional fee of NOK 250 per night applies. As availability is limited, we kindly ask you to contact the reception in advance to arrange this.

How many rooms does the hotel offer?

We offer 17 unique rooms, each with its own character and historic charm. Here, you can enjoy शांत and atmospheric surroundings – perfect for a relaxing escape from everyday life.

We offer two truly distinctive suites:

Holberg Suite – a spacious suite with a private entrance, ideal for an especially comfortable stay

Raadhusstallen – a unique two-storey suite located on Kongens Torv, in the very heart of the Old Town

What types of rooms do you offer?

The hotel features 17 unique, historic rooms, each with its own distinct character. These include 11 double rooms, 4 single rooms, and 2 spacious suites.

What sets your suites apart?

Each suite offers its own unique character and a distinct experience.

Holberg Suite

The Holberg Suite is located on the hotel’s second floor and has a private entrance. It offers a spacious and modern 75 sqm apartment, featuring a bright and inviting living room, a bedroom with a large double bed, and a bathroom with a washing machine.

The suite also includes a fully equipped kitchen with a dining area, as well as an additional bed in the living room.

The Holberg Suite is well suited for small gatherings or executive meetings, with capacity for up to 12 guests.


Raadhusstallen Suite

Our private 85 sqm suite is beautifully located on charming Kongens Torv, in the very heart of the Old Town. The suite is set over two floors and offers two bedrooms as well as a private outdoor area.

Designed to a high standard, the suite is defined by unique details and a refined sense of comfort.

First floor
Master bedroom with a large double bed and a spacious bathroom with a washing machine.

Second floor
Bedroom with two single beds, a cozy workspace, living room, and a fully equipped kitchen.

It is also possible to extend the suite with a third bedroom for an additional fee. This room includes a double bed, a private toilet with sink, and a separate entrance.

What makes a stay at Gamlebyen Hotell truly unique?

At Gamlebyen Hotell, you don’t simply stay at a hotel – you stay in the heart of history. Our ambition is for your stay to feel like coming home to something genuine, warm, and meaningful, with personal hosting and an atmosphere that invites you to slow down and unwind.

Is Gamlebyen Hotell ideal for a romantic getaway?

Yes – Gamlebyen Hotell is an ideal choice for couples seeking a peaceful and romantic escape. Surrounded by historic charm and a warm, intimate atmosphere, the hotel offers the perfect setting for meaningful moments and quality time together.

Is Gamlebyen Hotell suitable for special occasions or a wedding night?

Yes, many of our guests choose Gamlebyen Hotell to celebrate love – whether it’s a wedding night, an anniversary, or a romantic surprise.

Is breakfast served at the hotel?

Breakfast is served at our partner VÆRK, set in the historic surroundings of the Old Town Rectory, just around the corner from the hotel.

Weekdays: 6:30 AM – 9:30 AM
Weekends: 8:00 AM – 10:30 AM

Price: NOK 200 per person / NOK 100 for children up to 9 years

We kindly ask that you let us know your preferred breakfast time in advance.

You can enjoy a delicious selection including freshly baked bread, a variety of toppings, yoghurt, fruit, scrambled eggs and bacon, as well as coffee, tea, and juice.

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Dining nearby

Restaurants og cafes in Gamlebyen:

If you wish to use the ferry and go to the city center instead, we can reccomend these restaurants:

Gamlebyen Kulturhus also has live Jazz music every Thursday.

Where can I dine during my stay?

While the hotel does not have its own restaurant, the Old Town offers a delightful selection of charming cafés and inviting restaurants, all just a short stroll from the hotel.

When do the city ferries operate?

Ferry schedules may vary depending on the season. We kindly recommend checking the official timetable provided by Fredrikstad Municipality.

You may also download the local city app for up-to-date ferry schedules and travel information.

What can I experience during my stay?

Gamlebyen and Fredrikstad offer a rich variety of experiences – perfect for a relaxing and memorable getaway.

During your stay, you may enjoy a romantic package, play golf at Gamle Fredrikstad Golf Club, or explore the beautiful surroundings through scenic walks and bike rides along the coastal trail.

For a full overview of activities and events, we kindly recommend visiting Visit Fredrikstad & Hvalers website

Can a welcome package be arranged in the room?

Yes, we would be delighted to arrange a welcome package in your room to make your stay even more special – whether you are celebrating a special occasion or simply wish to enjoy a touch of extra indulgence upon arrival.

Welcome packages are available for an additional fee.

You may choose between two options:

Romantic Welcome Package
A classic and elegant welcome featuring sparkling wine, fresh fruit, and handcrafted chocolates from Jentene på Tunet.

Non-Alcoholic Welcome Package
A refined alcohol-free alternative featuring organic apple juice from Dyre Gård, served with fresh fruit and handcrafted chocolates from Jentene på Tunet.

How easily can I reach the city centre?

Fredrikstad city centre is just a short and pleasant ferry ride away. The free city ferry departs from the Old Town and takes you directly to the heart of the city, stopping near the Literature House.

Ferry schedules can be found here.

Are dogs welcome at Gamlebyen Hotell?

Yes, your four-legged companion is most welcome to stay with us.

A fee of NOK 300 per night applies, and we kindly ask that you inform us in advance so we can prepare and ensure a comfortable stay for you both.

What opportunities are there for exercise and outdoor activities nearby?

There are excellent opportunities for both exercise and outdoor activities during your stay – whether you prefer a gentle start to the day or a more active session.

We collaborate with Sky Fitness, and access can easily be arranged through the reception.

For outdoor activities, the beautiful ramparts of the Old Town are just outside the door, offering scenic running routes in historic surroundings (approximately 4 km per loop). A floodlit trail is also located nearby, ideal for a refreshing walk or run throughout the year.

If you wish to go for a swim, Kongstenbadet is located close to the Old Town. For updated opening hours and further information, please refer to their website.

Are gift vouchers available?

Yes, gift vouchers are available and make a perfect gift for someone you wish to treat to a special and memorable experience.

How can I book a stay?

You can easily book your stay through our website or by contacting us directly. We will be happy to assist you in finding the room that best suits your preferences.

Cancellation policy

Cancellations must be submitted in writing by the person responsible for the booking. The cancellation is considered valid once a written confirmation has been received from the hotel.

If a cancellation is made 72 hours or less prior to arrival, the full amount will be charged. This also applies in the event of a no-show.

Please note that separate terms and conditions apply for group bookings and special events.

"We offer a warm and pleasant atmosphere where it is easy to find peace. We as hosts want to make it easy for all our guests to have an unforgettable stay."

Marianne Hansen
Hotel manager

Voldportgaten 72, 1632 Gamle Fredrikstad